UK prescriptions: How to get and manage your meds

Need a quick, clear guide to UK prescriptions? Whether you’re using the NHS or a private doctor, this page explains how to get meds, refill them, use electronic options, and handle travel or import rules. Read the short, useful tips so you don’t run into problems when you need medicine fast.

How NHS prescriptions work

If you’re registered with a GP, your doctor can issue an NHS prescription. Some people pay a standard charge per item in England; Scotland, Wales and Northern Ireland have different rules or no charge. Check the NHS website for current fees and exemptions — children, pregnant people, over-60s and some with long-term conditions are often exempt.

The NHS Electronic Prescription Service (EPS) lets your GP send prescriptions straight to a pharmacy of your choice. That means you can collect without a paper slip. Use the NHS App or Patient Access to request repeat prescriptions, view what’s been prescribed and nominate a pharmacy. Repeat prescriptions are set up when your doctor thinks you need the same medicine regularly — you can usually request these online or by phone.

Private prescriptions, controlled drugs and travel

Private prescriptions come from private clinics or specialists. They’re usually pricier because the NHS charge doesn’t apply. Pharmacists will dispense private prescriptions but expect full payment and a different process for repeats. For controlled drugs (like some pain meds or ADHD meds), rules are stricter: pharmacies may ask for ID, won’t accept electronic-only scripts in some cases, and repeats are limited. If you rely on controlled meds, talk to your GP well before travel dates.

Heading abroad? Carry your prescription, original packaging and a letter from your doctor listing active ingredients and doses. Different countries have different import rules — the U.S., for example, allows some personal imports under narrow limits, while others are stricter. If you plan to order UK meds to another country, check customs and local medicine laws first. Bringing medication for personal use is usually safer than shipping, but always confirm limits and documentation.

Want meds delivered? Many UK pharmacies offer home delivery and online ordering. Before you buy, check the pharmacy is registered with the General Pharmaceutical Council (GPhC) and read reviews. For online-only services, confirm they require a valid prescription and show contact details for a pharmacist.

Quick safety tips: know the generic name of your drug, check doses every time, store medicines as the label says, and ask about side effects and interactions — especially if you use supplements or other prescriptions. If something feels off after starting a new medicine, contact your GP or pharmacist right away.

If you’re unsure where to start, open the NHS App, contact your GP surgery, or call a local pharmacy. That short step can save time and keep your treatment on track.